The West County EMS and Fire Protection District responds to approximately 7,000 calls for service annually, roughly 70% of which are for Emergency Medical Services.  All West County apparatus are staffed by licensed Paramedic/Firefighters and are equipped with state-of-the-art Advanced Life Support equipment including Zoll cardiac monitor/defibrillators.  Professional Medical Control is provided by Dr. John Wilmas, MD, with Mercy Hospital-St. Louis, which is a Level 1 Trauma Center.  An ALS Ambulance is deployed from each of the District's three Stations, with an additional off-road Kubota resource deployed from Station 3.

EMSMC

Patient Billing And Medical Records

If you have utilized our Emergency Medical Services and need assistance with billing or medical records, we are happy to help.

If you would like to obtain a copy of your medical record, please contact the office at 636-256-2007 to make arrangements to pick up a free copy at our Administrative Offices. Please note that in order to maintain compliance with federal privacy laws, proof of identification and potentially power of attorney are required to release medical records.

If you would like a copy of your billing statement or need to update your insurance information, please contact EMS Management and Consultants at 800-814-5339 or click here.

Chartswap

Legal Record Requests

Please visit www.chartswap.com to complete your request online.  Contact our Administrative Offices at 636-256-2007 if you have any difficulties getting requests fulfilled in a timely manner.

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